Terms of Service

Effective Date: January 27, 2026

Welcome to Joyrider Pilates. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or making a purchase, you agree to be bound by these terms.

1. General Terms

By using this website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian. You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

Business Information:
Joyrider Pilates is operated by Ganzhou joyrider sports technology co., ltd., a company registered in China with offices in Mainland China and Hong Kong SAR.

2. Products & Pricing

All product descriptions, images, and prices are subject to change without notice
We strive to display accurate product information, but we do not guarantee that descriptions, images, or pricing are error-free
Prices are listed in USD unless otherwise stated
We reserve the right to limit quantities or refuse orders at our discretion
If a pricing error occurs, we will contact you before processing your order

3. Orders & Payment

Order Acceptance

Your order is an offer to purchase products from us. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.

Payment

Payment is required at the time of purchase
We accept major credit cards, PayPal, and other payment methods as displayed at checkout
All payments are processed securely through trusted payment processors
You are responsible for ensuring your payment information is accurate and current

4. Shipping & Delivery

Shipping terms, delivery times, and costs are outlined in our Shipping Policy. Title and risk of loss pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

5. Returns & Refunds

Our return and refund policy is detailed in our Return & Refund Policy. Please review this policy before making a purchase.

6. Product Warranties

Our products come with manufacturer warranties as specified in the product documentation. We stand behind the quality of our Pilates equipment. If you experience any defects or issues, please contact us within the warranty period.

7. Limitation of Liability

To the fullest extent permitted by law:

Joyrider Pilates and Ganzhou joyrider sports technology co., ltd. shall not be liable for any indirect, incidental, special, or consequential damages
Our total liability shall not exceed the amount you paid for the product
We are not responsible for injuries resulting from improper use of our products
You agree to use our Pilates equipment safely and according to provided instructions

8. Intellectual Property

All content on this website, including text, images, logos, product designs, and trademarks, is the property of Joyrider Pilates or Ganzhou joyrider sports technology co., ltd. and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

9. User Conduct

You agree not to:

Use our website for any unlawful purpose
Attempt to gain unauthorized access to our systems
Transmit viruses, malware, or harmful code
Harass, abuse, or harm other users or our staff
Impersonate any person or entity
Collect or harvest information about other users

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Dispute Resolution

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China and the Hong Kong Special Administrative Region, without regard to conflict of law principles.

Dispute Resolution Process

In the event of any dispute arising from these terms or your use of our website:

Contact us first to attempt to resolve the issue informally
If informal resolution fails, disputes shall be resolved through binding arbitration or in the courts of competent jurisdiction in Ganzhou, Jiangxi Province, China or Hong Kong SAR

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page with an updated effective date. Your continued use of our website after changes constitutes acceptance of the modified terms.