Terms of service

OVERVIEW

Welcome to Joyrider Pilates. The terms “we,” “us,” and “our” refer to Joyrider Pilates. We operate this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a professional shopping experience.

Our store is powered by Shopify, which enables us to offer the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, govern your access to and use of our Services. Please read them carefully, as they contain important information regarding your legal rights, warranty disclaimers, and limitations of liability.

By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.

SECTION 1 – ACCESS & ACCOUNT RESPONSIBILITIES

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or that you have legal authority to allow any minor dependents to use the Services under your supervision.

To access certain features or place orders, you may be required to provide personal and transactional information, including billing, payment, and shipping details. You represent and warrant that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Accounts may not be transferred, assigned, or resold.

SECTION 2 – PRODUCTS & REPRESENTATION

We strive to display our products as accurately as possible. However, colors, materials, and finishes may vary due to screen settings, lighting, or manufacturing tolerances.

We do not guarantee that product appearance or performance will meet individual expectations beyond the specifications stated. Product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue or limit products at any time.

SECTION 3 – ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase. All orders are subject to acceptance by Joyrider Pilates. An order is not accepted until payment is received and order confirmation is issued.

We reserve the right to refuse, modify, or cancel any order at our discretion. If changes occur, we will attempt to notify you using the contact details provided.

Returns and refunds are governed exclusively by our Return & Refund Policy.

SECTION 4 – PRICING & PAYMENT

Prices, discounts, and promotions may change without notice. Prices do not include shipping, customs duties, import taxes, or handling fees unless explicitly stated.

You agree to provide valid and authorized payment information and authorize us to charge the total order amount, including applicable fees and taxes. You are responsible for ensuring payment details remain accurate.

SECTION 5 – SHIPPING & DELIVERY

Shipping timelines are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs authorities, or events beyond our control.

Risk of loss and title transfer to the buyer once goods are handed over to the carrier, unless otherwise agreed in writing.

Shipping terms, delivery methods, and responsibilities are governed by our Shipping Policy.

SECTION 6 – INTELLECTUAL PROPERTY

All content within the Services, including trademarks, logos, text, images, videos, designs, and software, is owned by or licensed to Joyrider Pilates and is protected by international intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Any unauthorized reproduction, distribution, or exploitation of our content is strictly prohibited.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools “as is” and “as available.” We do not control, endorse, or assume responsibility for these tools.

Use of optional tools is entirely at your own risk and subject to the third party’s terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing them is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Joyrider Pilates uses Shopify to power its online store. However, all sales transactions are between you and Joyrider Pilates.

You acknowledge that Shopify is not responsible for any aspect of sales, products, delivery, or disputes. You expressly release Shopify and its affiliates from all related claims.

SECTION 10 – PRIVACY

All personal information collected is governed by our Privacy Policy and Shopify’s Privacy Policy. By using our Services, you consent to data processing and international data transfers as required to provide the Services.

SECTION 11 – FEEDBACK & SUBMISSIONS

Any feedback, suggestions, or content you submit may be used by us without restriction or compensation. You represent that you have full rights to submit such content and that it does not violate any laws or third-party rights.

SECTION 12 – ERRORS & OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time and to cancel orders affected by incorrect information.

SECTION 13 – PROHIBITED USES

You agree not to misuse the Services, violate laws, infringe intellectual property, submit malicious content, or interfere with system security. Violations may result in immediate termination of access.

SECTION 14 – TERMINATION

We may suspend or terminate access to the Services at any time without notice. Obligations incurred prior to termination remain enforceable.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available.” We disclaim all warranties, express or implied, to the fullest extent permitted by law.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Joyrider Pilates shall not be liable for any indirect, incidental, special, or consequential damages arising from use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Joyrider Pilates, Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions remain in full force and effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms, together with referenced policies, constitute the entire agreement between you and Joyrider Pilates.

SECTION 20 – ASSIGNMENT

You may not assign your rights without written consent. We may assign these Terms without restriction.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Joyrider Pilates is headquartered.

SECTION 22 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

SECTION 23 – CONTACT INFORMATION

For questions regarding these Terms, contact:

Joyrider Pilates
Email: joyrider318@gmail.com
Phone & WhatsApp: +86 181 7274 4538
Tel: +86 400 901 5128
Address: No. 36, Zhanggongwang Road, Economic Development Zone, Ganzhou City, Jiangxi Province, China
Website: https://joyriderpilates.com