Privacy Policy

Effective Date: January 27, 2026

Joyrider Pilates (operated by Ganzhou joyrider sports technology co., ltd.) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

Make a purchase or place an order
Create an account
Subscribe to our newsletter
Contact customer support
Participate in surveys or promotions

This information may include:

Name and contact information (email address, phone number, shipping address, billing address)
Payment information (processed securely through our payment processors)
Order history and purchase preferences
Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

IP address and browser type
Device information and operating system
Pages viewed and time spent on pages
Referring website addresses
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders and customer service inquiries
Send you marketing communications (with your consent)
Improve our website, products, and services
Prevent fraud and enhance security
Comply with legal obligations
Deliver targeted advertising and personalized content

How We Share Your Information

We may share your information with:

Service Providers: Third-party companies that help us operate our business (payment processors, shipping carriers, email service providers, analytics providers)
Advertising Partners: We may share information with advertising networks to deliver targeted ads (you can opt out of personalized advertising)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, sale, or acquisition of our business

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and settings
Analyze website traffic and user behavior
Deliver personalized content and advertising
Improve website functionality

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Your Privacy Rights

GDPR Rights (European Union)

If you are located in the European Union, you have the following rights:

Right to Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Request transfer of your data to another service
Right to Object: Object to processing of your data for marketing purposes
Right to Withdraw Consent: Withdraw consent at any time

CCPA Rights (California, USA)

If you are a California resident, you have the following rights:

Right to Know: Request information about data we collect and how it's used
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
Right to Non-Discrimination: Equal service regardless of privacy choices

How to Exercise Your Rights

To exercise any of these rights, please contact us using the contact information below. We will respond to your request within 30 days.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is typically retained for 7 years for tax and accounting purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of our website after changes constitutes acceptance of the updated policy.